TownsTech Privacy Policy
Effective Date: June 2026
1. Introduction
TownsTech is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our websites, platforms, applications, and services.
By using our services, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Company or organization name
- Email address
- Telephone number
- Physical address
- Billing information
Technical Information
- IP address
- Browser information
- Device information
- Operating system
- Login records
- Website usage statistics
Service Information
- Domain registration information
- Hosting account information
- Support tickets
- Communication records
- Project-related files and information
3. How We Use Information
We use collected information to:
- Provide requested services
- Process payments
- Manage customer accounts
- Deliver technical support
- Improve our services
- Prevent fraud and abuse
- Meet legal and regulatory obligations
- Communicate service updates and notices
4. Information Sharing
We do not sell customer information.
Information may be shared only:
- With service providers necessary to deliver services
- With domain registries and registrars
- When required by law
- To protect legal rights and security
- During business restructuring or acquisition
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system can be guaranteed to be completely secure.
6. Cookies and Tracking Technologies
Our websites may use cookies and similar technologies to:
- Improve user experience
- Maintain login sessions
- Analyze website traffic
- Enhance security
Users may disable cookies through browser settings, although some services may not function correctly.
7. Data Retention
Information will be retained only as long as necessary for:
- Service delivery
- Legal compliance
- Financial recordkeeping
- Security and fraud prevention
8. Customer Rights
Subject to applicable law, customers may:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally permissible
- Object to certain processing activities
9. Third-Party Services
Our services may integrate with third-party providers. TownsTech is not responsible for the privacy practices of external websites or services.
10. Contact
Questions regarding privacy may be directed to: